Shipping Info
International Shipping
All international orders ship with UPS Worldwide Expedited shipping. Shipping rates are based on order weight and are calculated at checkout. Please note that some shipping do NOT include international taxes or duties. Please contact your local customs office in your country for more information about any applicable taxes or duties. If an order is placed on our website and then refused, you will be responsible for the original shipping costs as well as any duties, taxes, and customs charges that were incurred in shipping your order. This amount will be deducted from your order refund. We are also required by law to disclose the full value of the order contents can cannot alter this value or label it as "gift".
Free US Shipping
We offer free shipping for US orders via US First Class and US Priority Mail with the US Postal Service. Any back ordered item(s) from original order will also be shipped free of shipping charges. Most items will arrive in 3-7 days from shipment date. Occasionally due to back orders from manufacturers and other matters beyond our control, orders can be delayed by several days to even weeks. If you have special requirements please note them in the comments section of the order form. We will make every effort to accommodate.
Free Shipping to APO, AE, AA, and FP Addresses
We proudly accept orders from our overseas military and civilian personnel. Simply choose correct designation in shipping choices at checkout. Fill in your complete billing information and complete APO address. Your order will be shipped via USPS priority mail. Shipping is free as long as we are shipping to a U.S. APO zip code.
Order Tracking
When your order ships, you will receive an email notification that includes the tracking number so you can track your order with the shipping carrier.
Lost or Stolen Packages
Sometimes your order may appear stuck in transit with no update from the US Postal Service tracking. In this case, please contact your local post office as they will have more up to date information than we do. We can only see what is on the public USPS.com website. Your local post office will have access to more detailed information on where the package is, especially if is "lost" somewhere in your city or state.